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With over 30 years of insurance experience—our expertise is your advantage
Reach out with your questions: (905) 777-9990 or Email


Steve Marsh

Steve’s career began in the financial sector with a major bank. He joined Business Insurance Services in 1995 and acquired it outright in 1997. His special risk background helped him make significant inroads in the marketplace, with specialty products and his vast knowledge of benefits and retirement plans made him the resident expert. Steve has been recognized by his clients, as a true partner.

His alma mater, Mohawk College, bestowed the honour of Alumni of distinction on him. He is also armed with certification in Board Governance by the De Groote School of Business to better serve clients in the social services and not for profit sectors.

Steve is dedicated to his clients, and to the community he lives and works in. He currently chairs, a 100 member group of Ambassadors for the Hamilton Tiger Cats, known as the Tiger Town Council.


With more than 30 years’ experience in the insurance industry, Rosemary has been recognized as an innovator and strategic consultant in the Group Insurance and Retirement fields. Prior to her appointment as managing partner with Business Insurance Services, Rosemary honed her skills by gaining business experience working for leading insurance companies. Her 10-year work experience with a leading international carrier has provided her with unique knowledge and insight. Her involvement in contract and corporate policy places her among the few skilled in group insurance and disability. Working with clients throughout the country, she is well aware of the needs of the employer market in Canada and its relevance to the American market, having worked so closely with US-affiliated offices of many large international employers. Never hesitant to go the extra mile, Rosemary has proven to her clients that they can count on her expertise and guidance.

Involvement in the community is a core philosophy at BIS. Rosemary’s volunteer work as as a board member, chair and active participant in many organizations was recognized in 2012 when she was awarded the Queen Elizabeth II Jubilee Medal.

Up-to-date on new and creative methods, and redefining group benefits and retirement programs, Rosemary brings a fresh approach to meeting and exceeding clients’ goals and expectations.


Lori Hederson

A seasoned professional with vast knowledge of the inside mechanics of insurance companies, Lori brings valuable insight to all the clients she partners with. With experience in underwriting, service and products with many different insurance carriers, Lori understands benefits better than most. This knowledge, combined with her skill in managing details, brings unique value to our clients. A dedicated professional with a keen wit and friendly style, she is always ready and able to assist in all matters relating to group benefits. BIS is proud to have Lori as an integral part of the group client team.

Brandon MacLean

With a professional athlete’s determination and focus, Brandon brings a refreshing approach to group benefits and individual insurance. This new perspective enables clients to look at benefits and insurance in a whole new light. His unique skill in accessing a client’s needs and finding the right solution in today’s complicated world makes him a fan favourite. He is a dedicated professional who is ready and able to stickhandle any insurance situation to insure all clients are properly protected.We are thrilled to have Brandon as a part of both our group and individual teams.


Our Expertise is your advantage

As a BIS partner, you can always rest assured that there is help at hand when you come to us for information and solutions. We make it our business to understand the changing world of benefits and simplify it, in addition to ensuring that our clients are in the know at all times. Because of our in-depth knowledge of benefits, we are better able to address our clients' needs and wants by providing better solutions. Let BIS make a difference for you.

"...They helped us hit the ground running. BIS has excellent contacts with our Canadian providers and is a reliable partner when complicated issues arise. They are an invaluable go-between at those times to help us come to solution."

Linda C.,
Automotive Industry


Contact Us

231 Main Street West, Main Floor
Hamilton, ON
L8P 1J4
Phone: (905) 777-9990